Your data on sakti123
Fully Secured

When you create an account or use our services on sakti123, we collect the information listed below. We only collect what is necessary — nothing more.

Identity Details:

• Full name, date of birth, and gender
• National ID or passport number (for KYC verification)
• Email address and mobile number
• Current address and country

Financial information:

• Payment method details (bKash, Nagad, credit card, etc.)
• Transaction History & Amounts
• Withdrawal requests and bank details

Technical Details:

• IP address, device type, and operating system
• Browser type and version
• Cookies and session data
• Logs of your activity on the platform

Sakti123 uses your data for specific, legitimate purposes. Each purpose is clearly set out below:

We never use your data for marketing purposes without your consent. If you no longer wish to receive promotional messages, you can unsubscribe at any time.

Sakti123 never sells or rents your personal data. However, limited data sharing may occur in specific circumstances:

• Payment Processor: Only the information necessary to process transactions is shared with payment partners such as bKash, Nagad, and Visa/Mastercard.
• KYC verification service: Government-issued ID details may be shared with an accredited third-party KYC provider for identity verification.
• Regulatory Authority: We may be required to disclose your information in response to a valid request from a licensing authority or law enforcement agency.
• Technology Partners: Cloud hosting and cybersecurity service providers operate under strict confidentiality agreements.

Sakti123 uses cookies on its website and app to deliver a smoother, more personalized experience. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential Cookies: These cookies are essential for keeping your login session active and maintaining site security. Disabling them will prevent the site from functioning properly.
• Functional cookies: Used to remember your preferences, language settings, and gaming preferences.
• Analytics Cookies: To understand which parts of the site are used most, so we can improve our services.
• Marketing Cookies: Only used to show you relevant offers with your consent.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the availability of certain features.

Sakti123 retains your data only for as long as necessary. Certain information may need to be kept longer to meet legal obligations or resolve disputes.

• Account information: Retained for the duration of the active account and at least 5 years after closure.
• Financial transaction records: Retained for up to 7 years for legal purposes.
• KYC documents: Retained for up to 5 years in accordance with international regulations.
• Communication History: Customer support conversations are retained for up to 2 years.
• Technical Logs: Typically 90 days for security purposes.

Once the retention period expires, data is securely deleted or anonymised so that individuals can no longer be identified.

Sakti123 respects your right to control your personal data. You may exercise any of the following rights:

• Right to Know: You can find out what data we hold about you and how it is being used.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain conditions ("right to be forgotten").
• Right to Restrict Processing: You may request that processing of your data be restricted under certain circumstances.
• Right to Data Portability: You can receive your data in a structured, machine-readable format.
• Right to Withdraw Consent: You may withdraw your consent to marketing communications at any time.

Sakti123 is an internationally licensed platform. In some cases, your data may be stored or processed on servers located outside Bangladesh.

Such transfers only take place where the destination country has adequate data protection laws in place, or where appropriate contractual safeguards have been established. We ensure your data receives the same high level of protection for all international transfers.

• Data center is ISO 27001 certified
• TLS 1.3 encryption in transit
• A Data Processing Agreement is signed with each third party

Should your information ever be accessed without authorization, sakti123 will respond swiftly and transparently.

• Within 72 hours: The regulatory authority will be notified.
• Affected users: Full details will be sent by email as soon as possible.
• Immediate Action: Necessary technical measures will be taken to bring the losses under control.
• Investigation Report: A full investigation will be conducted and all relevant parties will be notified.

Sakti123 may update this Privacy Policy when necessary. For significant changes, we will send advance notice to your registered email address.

The date of each revision will be noted at the top of the page. Continued use of the platform after any policy change will be considered your acceptance of the updated policy. We recommend checking this page regularly.

If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to our data protection team.